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Jersey Central Power & Light (JCP&L) reminds customers to immediately report any downed wires to the company, or their local police department. Customers should never go near a downed power line, even if they think it is no longer carrying electricity. Extra caution should be used in areas where downed lines are tangled in trees or other debris. To report downed wires or power outages, call 1-888-LIGHTSS (1-888-544-4877), or click the “Report Outage” link at the JCP&L website.